Advanced Automotive Performance

680 A Douglas St, Uxbridge, MA, 01569

Phone:
15082786615
Website:
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Auto repair shop Brake shop Car repair and maintenance service Ford dealer Oil change service Tire shop Toyota dealer Truck repair shop

Services Provided by This Company

Open Hours

  • Monday 08:00 - 17:00
  • Tuesday 08:00 - 17:00
  • Wednesday 08:00 - 17:00
  • Thursday 08:00 - 17:00
  • Friday 08:00 - 17:00
  • Saturday Closed
  • Sunday Closed

Latest Reviews

J

James Fox

5.0

We've been getting our vehicles serviced at Advanced Automotive Performance for decades. They have always done a very professional job at fair prices. There have been numerous occasions where we needed work done last minute prior to taking a long family trip where they came through even though we had no right to expect it. I think the fact that their lot is almost always full and frequently with local police cruisers, BVT shuttle vans, etc. tells you all you need to know.
I will also add that they've got tech to make things super convenient. We work a lot fairly far out of town. We make arrangements to drop the car off the night before. The next day we get an electronic report about what they found going over the vehicle. When the work is done I have them send me an electronic invoice which I pay online. We then pick up the vehicle after hours.


Response from the owner

WOW!! Thanks for the AWESOME Review and 5 Stars, Jim!! Thanks a Million for your Customer Loyalty!! It's been a pleasure working with you and Annette over the past decade+....looking forward to many more years in the future!! The Advanced Auto Team Jesse, Paul, Travis, Jason, Ginny, Chad, Chris, Andy, and Bryan

P

Paul Hink

5.0

We are new to the area and had a great first experience. Paul provided a detailed quote for the work ahead of the appointment which as easy to understand and accept. The work was done on time and at the quoted price. Will definitely return.


Response from the owner

Thanks for the Awesome Review and 5 Stars, Paul!! Thanks for Trusting Us with Your Honda!! Welcome to the area...and The Advanced Auto Family!! The Advanced Auto Team Paul, Travis, Jesse, Jason, Ginny, Chad, Chris, Andy, Bryan, Bill, and Pedro

D

Donna Keegan

1.0

I went to have the oil changed , tire rotation, and inspection sticker. I was told i needed rear brake pads and was charged nearly $200.
00 more then I paid another shop one year ago that changed my front pads. I was also charged $50 …


Response from the owner

Hi Donna, This is Jason. I am the Owner of Advanced Auto. I'd like to see if I can help. First....Thank you for giving us a shot and for placing your Trust in us! Secondly...I apologize that we did not succeed in our Goal of providing you with an Exceptional Customer Experience. I can promise you that nobody on my Team would have intentionally "take advantage" of you. However, we are human and we do make mistakes. (Note: I think if you read through our hundreds of 5 Star Reviews, you'll see that we're an Honest Business and we always stand behind our work and we'll bend over backwards to correct any mistakes that we do make.) From what I can tell from your Review, it appears that you were Happy with Our Service and the Quality of our Work but you have some concerns about our Pricing. I have reviewed the Invoice from your recent visit to our shop to see if there were any errors in our pricing... In your Review, you mentioned that we replaced the Rear Brake Pads, but our records show that we replaced the Front Brake Pads AND Rotors. Replacing ONLY the Brake Pads would be significantly less than replacing the Pads AND Rotors. Also, keep in mind that the price of pretty much everything in life has increased significantly over the last year....and Auto Repair Services have also increased in price. With that in mind, the price you paid for the Front Brake Repairs is in line with the Local Market and is what we regularly charge to any customer with a vehicle similar to yours. I also reviewed the Labor Charges for the Headlight Bulb and the Fog Light Bulb. According to our Labor Guide (Alldata), it lists a Labor Time of .40 Hours (24 Minutes) for each Bulb and based on our Current Labor Rate of $125.17/Hour, the $50 in Labor appears to be accurate. The procedure in the Labor Guide shows that multiple parts (splash shields, air intake tube, etc.) need to be removed to access the Bulbs. They don't appear to be the "2 minute jobs" that an Auto Parts Store would normally be able to replace in the parking lot. With that said, I don't have your car in front of me to be able to verify exactly what is involved to replace those bulbs, but I am more than willing to dig deeper on this and if we made an error, I will definitely refund you any amount that we over-charged. I'd love the opportunity to review the whole Invoice with you line by line so I can answer any questions you may have. If you're willing to have a conversation, please call the shop at 508-278-6615 and ask to speak with me. I'll let my Team know to send your call to me directly. I look forward to hearing from you...and hopefully getting the chance to meet you in person! Sincerely, Jason Malo

S

Sashu Rodriguez

5.0

Front brakes were vibrating really badly when used at highway speeds. Quick diagnosis by AAP, and the job was done within a couple of hours after I approved the work. I even got a free loaner in the meantime, what more could I ask for? Oh, awesome, friendly customer service, that's what. And they have *that* in droves!


Response from the owner

WOW...WOW...WOW!!! Thanks for the Awesome Review and 5 Stars, Sashu!! Thanks for Placing Your Trust in Us!! Welcome to The Advanced Auto Family!! The Advanced Auto Team Jesse, Travis, Paul, Jason, Ginny, Chad, Chris, Bryan, Andy, and Bill

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F.A.Q. about Advanced Automotive Performance

What do locals say about Advanced Automotive Performance and their car services?

Many trust Advanced Automotive Performance for their car needs. They have an excellent 4.9 star rating, based on the experiences of 254 locals.

When can I contact Advanced Automotive Performance for car services?

Feel free to connect with Advanced Automotive Performance on: Monday, Tuesday, Wednesday, Thursday, Friday.

What is the best way to get in touch with Advanced Automotive Performance?

You can give them a ring at 15082786615 or explore their website at http://www.theautodoctor.net/ for additional information.

Can I visit Advanced Automotive Performance in person?

Absolutely! You are welcome to drop by Advanced Automotive Performance at 680 A Douglas St, Uxbridge, MA, 01569 to discuss your car service needs.